Terms & Conditions
A legal disclaimer
-
-
Acceptance of Terms By accessing and using african-vibes.com, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use our website.
-
Accommodation Bookings • All property bookings are subject to availability • Direct property bookings are managed through respective property websites:
-
• Each property maintains its own specific booking terms and conditions
-
Tour and Activity Bookings • All tours and activities are subject to availability • Weather conditions may affect tour schedules • Minimum participants may be required for group tours • Private tours are available upon request • Tour cancellations must be made 48 hours in advance for full refund
-
Payment Terms • Deposits may be required to secure bookings • Accepted payment methods include major credit cards and bank transfers • All prices are quoted in local currency (ZAR) unless otherwise specified • Prices are subject to change without prior notice
-
Cancellation Policy • Accommodation cancellations are subject to each property's specific policies • Tour cancellations:
-
48+ hours notice: Full refund
-
24-48 hours notice: 50% refund
-
Less than 24 hours: No refund • Force majeure circumstances will be evaluated individually
-
Guest Responsibilities • Provide accurate booking information • Comply with property rules and regulations • Respect local laws and customs • Have valid travel documentation • Obtain appropriate travel insurance
-
Our Responsibilities • Provide accurate property and tour information • Maintain high service standards • Ensure guest safety within our control • Protect guest privacy and data • Communicate any changes promptly
-
Liability • African Vibes is not liable for:
-
Personal injury during activities
-
Loss or damage of personal belongings
-
Third-party service providers
-
Force majeure events
-
Circumstances beyond our reasonable control
-
Property Rules • Check-in/check-out times are property-specific • Quiet hours must be respected • No unauthorized guests • No smoking in non-designated areas • Pets policy varies by property
-
Privacy and Data Protection • We collect and process personal data in accordance with our Privacy Policy • Guest information is used solely for booking and communication purposes • We implement appropriate data security measures
-
Intellectual Property • All website content is property of African Vibes • No reproduction without written permission • All property names and logos are registered trademarks
-
Changes to Terms • We reserve the right to modify these terms • Changes will be posted on our website • Continued use constitutes acceptance of changes
-
Communication • All notifications should be in writing • Emergency contact numbers provided upon booking • Business hours: 9am to 6pm
-
Contact Information For any questions regarding these terms, please contact: contact@african-vibes.com
-
-
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.