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Privacy Policy

A legal disclaimer

  • At African Vibes, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit african-vibes.com or book our services.

  • Information We Collect

  • We may collect: • Contact information (name, email, phone number) • Booking details (dates, preferences, special requests) • Payment information (processed through secure payment gateways) • Communication records • Website usage data • Marketing preferences

  • How We Use Your Information

  • We use your data to: • Process your bookings and requests • Communicate about your stay or tour • Provide customer support • Send relevant updates and offers (with consent) • Improve our services • Comply with legal obligations

  • Information Sharing

  • We share your information only with: • Our property partners for booking fulfillment • Tour operators for activity arrangements • Payment processors for transactions • Legal authorities when required by law

  • We never sell your personal information to third parties.

  • Data Security

  • We implement appropriate security measures to protect your data: • Secure SSL encryption • Regular security assessments • Limited staff access • Secure data storage

  • Your Rights

  • You have the right to: • Access your personal data • Correct inaccurate information • Request data deletion • Withdraw marketing consent • Request data portability

  • Cookies

  • Our website uses cookies to: • Improve user experience • Analyze website traffic • Remember your preferences You can control cookie settings through your browser.

  • Marketing Communications

  • We send marketing communications only: • With your explicit consent • About relevant services and offers You can opt out at any time.

  • Data Retention

  • We retain your data: • As long as necessary for service provision • As required by law • Until you request deletion

  • Children's Privacy

  • Our services are not directed to children under 18. We do not knowingly collect data from minors.

  • International Data Transfers

  • Your data may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place.

  • Updates to This Policy

  • We may update this policy occasionally. Changes will be posted on this page with an updated revision date.

  • Contact Us

  • For privacy-related questions or requests: contact@african-vibes.com

  • Specific Property Websites

  • Please note that our individual property websites maintain their own privacy policies: • www.beachwood-campsbay.com • www.beachwave-campsbay.com • www.sunsand-campsbay.com • www.african-groove.com • www.african-sunsets.com

  • Legal Basis

  • We process your data based on: • Contract fulfillment • Legal obligations • Legitimate business interests • Your consent

  • Data Protection Rights

  • Under data protection laws, you have rights to: • Access your data • Rectify your data • Erase your data • Restrict processing • Object to processing • Data portability

  • Complaints

  • You have the right to lodge a complaint with your local data protection authority.

  • By using our website and services, you agree to this Privacy Policy. If you disagree with any part, please do not use our services."

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